RFP: Daily Support Services Of County’s MS SQL Server DBA Project Overview

Contract	RFP: Daily Support Services Of County’s MS SQL Server DBA Project Overview
Status	Completed
Bids due	2023-11-17
Scope of work	RFP: Daily Support Services Of County’s MS SQL Server DBA Project Overview Brunswick County is soliciting proposals from qualified contractors for Microsoft SQL Server Database Administration Support Services. Database Administration Support Services will augment the County’s existing database administration staff. These services will provide daily administration and support for multiple production database servers. Download the full RFP – Database Administration (PDF) RFP-Daily Support Services of County’s MS SQL Server DBA- Addendum 1: Responses to Questions (PDF) Scope of Work The following is an overview of the Scope of Work for this project. A more detailed Scope of Work is available in the RFP as Exhibit “A” and incorporated herein by reference. Any changes to the specifications or Scope of Work will be made in the form of an Addendum to this Request for Proposals and will be supplied to all known prospective contractors and posted on the Brunswick County website. Notwithstanding the foregoing, contractors will be responsible for ensuring that they have all addenda. Brunswick County may negotiate and refine the final Scope of Work with the selected contractor. Brunswick County reserves the right to negotiate additional services with the selected contractor at any time after the initial contract award. Daily administration of County’s database services, including, without limitation, the following general areas: Daily monitoring of databases and database servers: Ensure that the databases and database servers are operating within the service level agreements that will become effective after a vendor is selected. Ensure database jobs and backups complete and on schedule. Respond to abnormal events through notification and providing corrective action. Track trends in database performance and provide monthly status reports (or such other frequency as County may request from time to time), that include proposals for improvements and modifications. This service will be required 24 hours per day, 7 days per week, and 365 days per year. Patch monitoring and deployment: Manage the patching life cycle of the County’s database servers. The County will provide a list of included servers subject to the execution of a separate Confidentiality Agreement for same, pursuant to Section 3.11. Apply scheduled patching as appropriate or as needed to maintain optimal performance and reliability. Notify County database administrators when out-of-bound security patching is released by a vendor. Coordinate all patching and modifications with County database administrators. Building, configuring, and hardening new databases: Assist the County database administrators in deploying new database servers, creating new databases, and capacity planning. Database schema development: Assist County database administrators in modifying existing or creating new database schema including, but not limited to, table and view design, indexing design, trigger development and stored
Category	Information Technology
Posted	2023-10-13
Bid posting	Open

Part of the county's open data: download every contract (CSV).